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Our Newsletter


Shipping & Payments

Our Checkout process is secured, using a shared SSL Certficate, verified by DigiCert Inc.

 

 

 

 

Payments
Our Merchant Services Provider is Pay Pal, considered one of the most-trusted processors for online payments in the industry.  We have worked with Pay Pal for many years, and our transactions have always been safe, secure, fast and reliable.  Their customer service is also the best we have experienced, and this is important for both our company and our customers.

Pay Pal can process all major credit cards, including MasterCard, Visa, American Express, and Discover.  They also process Debit Card transactions, and they even accept e-checks,  if preferred.

 

 

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Shipping Services
We have a superlative record with the U.S. Postal Service.   We know their system, and for years we've safely and successfully shipped thousands of packages, domestically and internationally, using Priority, First Class, Standard Post, and Media Mail shipping classes.


Delivery Confirmation
All domestic shipments include tracking, and a tracking number will be provided at the time of shipment.  If you have a PayPal account, you can also track your shipment by logging in.  Or you can go to www.usps.com and enter the number provided.  The U.S. Postal Service offers a text update feature, or e-mail updates are also available, if preferred.


Handling Time
1 business day; any order placed by 12:00 P.M midnight ships the next business day.


Notification
We e-mail customers the morning their packages ship;  this way, customers always know when to expect their orders.


Domestic U.S. Customers
We use custom rate tables, based on the U.S.P.S. pricing models.  For combined shipments, total shipping is based on the combined weight of all items in your order.  This way, customers are not paying duplicate shipping costs.  If you exceed a certain maximum weight, you may receive a "Can Not Calculate Shipping" message.  If you experience this problem, e-mail us regarding the items in your order.  We can create a custom shipping specification, if required.


International Customers
We do not offer a direct international shipping option.  All orders placed must use a U.S.A. shipping address.  However, many of our international customers are now using third-party forwarding companies located here in the United States.  So international customers may wish to consider researching the various companies offering forwarding services.